All about your purchase


  Postage price

  Everything in stock

  Loyalty card

  Bargain packages

  Gifts and discounts

  Change of goods any time


Postage price

 

  You always know where your beads are, because you can trace your package online.

So what’s the price of your delivery? Let’s see

Postage price – Zone 1
Postage price – Zone 2
Postage price – Zone 3
Postage price – Zone 4
Postage price – Zone 5


Everything in stock

 

  You can get exactly what you want. Not just something similar. We have approximately 30.000 kinds of goods in our e-shop and everything is in stock.

  We can even ensure the delivery of a bigger package for you. Just give us time to get it from our suppliers. Usually, we can handle everything in 3 working days.

Do you need to know more? You can call us or write us


Loyalty card

 

  Why you should want your own card?
After each purchase we will give you a 7% bonus. So you will get free beads soon.

  How to check your points?
You can see how many points you have on your bonus card directly in your user account.

  How to get your loyalty card?
You will obtain it after a purchase with a total value of above 40 Eur. We will offer it to you during your purchase and we will send it to you together with your delivery and you will obtain your first 7%.

Do you have your loyalty card?

It’s simple to use

 

  How to collect bonus points?
You don’t have to care about anything in our e-shop, because you’ll obtain a 7% bonus automatically after each login. But there are a few exceptions – payments with a discount voucher or using bonus points; we can’t give you bonus for those.

  How to use bonus points?
Just choose goods with a same or lower value in comparison with your credit balance. Because payments with bonus points can’t be combined with other payment methods. You can see your credit balance directly in your user account. Bonus points are valid for 2 years since your last purchase. Let us know if you’ve lost your card. We can block it and protect it from misuse.

Do you have any questions? Or do you need our help?


Gifts and discounts

 

   How to use your voucher?
It’s simple. Write your discount or gift code in the relevant field during your purchase and we’ll calculate the new price for you.

   How many vouchers can I use?
In one order you can use only one discount voucher. But you can use multiple gift vouchers in one order, because it’s an exception.

  You’ve inserted your code, but the price is still the same?
That’s because you’ve already used this voucher before. Each code can be used only once.

 


Bargain packages

 

  We’re selling small bags, but even large packages. We have only one limitation – the order value.

  Minimum order value
In our e-shop, it’s 20 Euro, because we don’t charge any fees for packaging or handling.

  Quantity discount for bigger purchases
Do you order more beads at once? We can offer you a better price and you don’t even have to take care about it. You’ll see it in the details of each particular product directly in our e-shop.

   Special price list for wholesale customers
Are your purchases really big? Thatcan be even more profitable for you. We can offer you a wholesale registration for orders above 100 Eur and you’ll then have an access to our special price list. Just fill in some information and we’ll call you back and we’ll explain all the details.
However, wholesale registrations cannot be combined with a bonus program.

Do you have any questions? Or do you need our help?


Change of goods any time

 

  Have you made a mistake during your purchase?
Do you want more or less of some beads? If we haven’t already packed your package, we can change it for you. Just write us an e-mail.

  Do you need to return or swap something?
If a particular good isn’t damaged or used, then we can swap it at any time. Just send us your purchase back to our company’s address. We’ll then confirm its receipt and we’ll send the money back to your account.

Do you have any questions? Or do you need our help?


 

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